Shipping policy

Last updated: November 14, 2026

Free shipping on every US order

Every Rinse Halo order ships free to addresses in the United States. We do not currently ship outside the United States.

Processing time

Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You'll get a confirmation email when your order is placed and another with tracking when it ships.

Delivery time

Most orders arrive within 5 to 11 business days after they ship, so plan on about 1 to 2 weeks from order to delivery. Delivery times are estimates and can be affected by carrier delays, weather and peak seasons.

Tracking

Your tracking link is emailed as soon as your order ships. Tracking can take 1 to 2 business days to show movement after the label is created.

Multiple items

If you order more than one Rinse Halo, your items may arrive in separate packages.

Address accuracy

Please double check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address only if the order hasn't shipped yet.

Lost or missing packages

If your tracking shows delivered but you can't find your package, check with neighbors and your local post office, then email us within 7 days of the delivery date. If your package hasn't arrived within 20 business days of your order, contact us and we'll help track it down or send a replacement.

Questions

Email mgmestatesllc@gmail.com and we'll get back to you within 1 business day.